MKT 135 - Customer Service Techniques

Class Hours: 3
Lab Hours: 0
3 Credit Hours

This course is a study of the techniques and skills required for providing customer service excellence, including illustrations to turn customer relations into high standards of customer service, satisfaction, and repeat sales.

Prerequisites: Prerequisite with a grade of “C” or higher: ENG 155 or placement into ENG 101.

This course is typically offered every semester.